Stupid Customers

Customer: “Hi, I recently bought a computer, and I seem to be having problems.”

Tech Support: “What type of problems?”

Customer: “Nothing seems to be working at all.”

Tech Support: “Hmmm, what kind of computer is it?”

Customer: “[brand].”

Tech Support: “Actually, we don’t sell that brand of computer here.”

Customer: “I know, I bought it from a friend of mine.”

Tech Support: “May I ask why you are calling us for support?”

Customer: “Aren’t you a computer store?”

Tech Support: “Yes.”

Customer: “Well, I was in there yesterday.”

Tech Support: “And you bought something from us?”

Customer: “No, but you sell computers so you should fix them.”

Tech Support: “Did we sell your computer to you?”

Customer: “No.”

Tech Support: “Did we sell anything to you?”

Customer: “No.”

Tech Support: “Why should we be supporting something we didn’t sell you?”

Customer: “Well, who should I be calling?”

Tech Support: “Probably your friend, or the manufacturer of the computer.”

Customer: “You are not very much help, you know.”

Tech Support: “I am sorry but there is not much I can do for you, unless you would like to bring the computer in and pay a fee for fixing it.”

Customer: “Why should I have to pay for you to work on my computer?”

Tech Support: “Sir, I am hanging up now.”

Stupid CoWorkers

I worked as a secretary for a very insecure paralegal in a law firm. Everything I did and said as a personal affront and a personal attack. She was convinced that I was out to get her job — a thankless piece of crap job that no one in their right mind would want. She would bring me assignments and this is an actual conversation we had:

HER: Here are three files, I have tapes with each one and I want the one on top first and then the next one and then the next one.

ME: Okay, sure, I will get right on the first one and then do the next one and the next one.

HER: I SAID I wanted the first one, are you TRYING to get cute with me?

ME: No, I said I would do just what you asked me to do.

HER: Shoots me dirty look and tromps off. Calls her buddy the office manager and my “insubordination” goes in my file.

Her work was dreadful, her command of the English language terrifyingly inadequate, her grammar appalling and when she’d dictate, she couldn’t read words of more than about 2 syllables. She was trying to dictate summaries of depositions of people in medical malpractice cases and her mangling of the words was simply unbelievable. I was in the sad situation of “do I correct her or not?” There was no right answer. If I corrected her, then I was trying to act like I was better than her and she would quickly react. But if I didn’t correct her, her boss would react with scathing comments and she’d blame me.

Stupid CoWorkers

Bubbles is an inspiration for anyone wanting to avoid actually having to WORK for their paycheck. We’re not talking hard physical labor, either. Over the years she’s been shifted from one department to another due to incompetence or laziness. I’m reasonably certain there are many pets and some houseplants with higher IQs than hers. The most FAQ we hear is Does she do ANYTHING? Here’s a typical Bubbles work day:

HOUR 1 Arrives at work (usually 30-90 min. late, although she IS punctual 3-4 times a year).HOUR 2: Greets boss cheerily, not wasting her breath to greet coworkers (oops, I should say colleagues, since the word coworker implies that she shares the workload). Follows that with question about boss’s personal life to deflect notice of her tardiness. Boss complies with a 5-50 minute list of complaints.HOUR 3: Reads email for awhile, always answering ones from friends/family. She dutifully checks her horoscope and then looks for web sites related to her hobbies. Disappears two minutes after boss goes into meeting.HOUR 4: Places/receives several personal phone calls. Halfway through HOUR 4 she heads to her exercise classHOUR 6: Returns to desk and checks to see if boss nearby. If yes, she dashes off a quick email or makes business-related phone call to make sure the boss is aware of her presence. Then she’s off to the cafeteria or local deli to grab lunch and eat at her desk (NO, she didn’t have time during her two-hour break to actually eat).HOUR 7: Places or receives several more personal phone calls, and disappears for parts unknown. Returns in time to say goodnight to the boss, being sure to ask about bosses’ plans for the evening and make sympathetic or encouraging noises, then calls it a day 2-3 minutes’ after bosses’ departure.

She could get an Academy Award for her performance as a tired yet plucky single mom, struggling against all odds to be the best darn homemaker and mother she can. But listen closely to the personal calls; the content revolves around her soliciting free childcare for the night/weekend so she can devote attention to the pursuit of happiness (hers) and the boyfriend du jour. Vacations are spent in exotic locations without the kids and she manages to get nearly every Friday afternoon off in summer for long weekend getaways without having to use vacations time. Often she’s worn-out from the fun weekend and has to take Monday off.

The boss admires Bubble’s ability to combine her busy life with a full-time job. None of our calculators can show that 0-1 hour of work per day adds up to a full-time job. Must be defective….

Right now she’s riding high on a recent compliment from the boss that what she does is a GIFT, and that we’re very lucky to have her. We’re still trying to figure out what the heck she DOES. Any clues?

Stupid CoWorkers

I work in a large office where we are broken down into “team”. Well, on my team is a lady named “Virgie” who is the biggest perfectionist on earth! When I first met her she told me she has a small case of OCD. YEAH RIGHT and here is why:

She will come in 1-2 hours before everyone else (EVERYDAY) to clean our work areas even though we have cleaning people at night…

She takes 1 personal day a month because she has to have her haircut on the EXACT same day as the month before. Virgie will not only clean my office but also re-arrange my pictures to how SHE thinks they should look! She is also famous for stealing my garbage to see what I have thrown away.

The tip of the iceburg is how she whines to the boss (who she kisses butt to so bad he’s blind to the fact she’s a freak) that no one else ever cleans or pulls their weight like she does and we all get lectured Oh did I mention how she has an obsession with being thin and will insult anyone who isn’t, including a co-worker who is 8 months pregnant. The funny thing is, she must be about 25 lbs over-weight herself.

Virgie is never, ever wrong in her eyes and everyone else always is. There is nothing she does not already know.

The worst part is how rude she is to clients. Virgie has told clients they don’t look like they can afford our services, that they need to clean up to even talk to us! And when we tell the boss….once again he’s blind”