Stupid Salespeople

June 12, 2007

A friend and I visited a computer store in a mall. They had aisles of software and cabinets of hardware in the back. I was curious to know how much they charged for RAM, so we headed for the rear of the store.

Salesman: “May I help you, ladies?”

Me: “Sure. We’d like to see how much your RAM is.”

Salesman: (looking around uncertainly) “Let’s look over here. Is this for a Mac or PC?”

Me: “PC. I have an HP.”

Suddenly the salesman turns down a software aisle.

Salesman: “That sounds like a war game. It should be along in here if we have it.”

Me: “Uhhhhhhhh…we’re looking for RAM. You know, computer memory. Not software.”

Salesman: “Oh! Memory! That would be over in the children’s section.”

Stupid Salespeople
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Stupid Customers

May 4, 2007

I was working at a help desk, and, thankfully, my co-worker took this particular call. A man nervously called saying that he couldn’t print his proposal due out that day, because WordPerfect was reporting an error that his fonts were missing. My co-worker told the gentleman that we’d send somebody right up. Apparently there was quite a back log, though, and no one could get there fast enough for him. He had continually called throughout the day asking for his call to be expedited. Finally, at the end of the day, his secretary called and asked, urgently, “Could you PLEASE send somebody up as quickly as possible? He opened the computer with a screwdriver and is looking for his missing fonts.”

Stupid Customers
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Stupid Customers

April 22, 2007

I work for a major computer retailer and heard a page over the intercom for an available salesman at the customer service desk. Most of the salesmen are a little apprehensive when they hear this, because you never know what you are about to get in the middle of. As I approached the desk, I saw a well-dressed cowboy and a desktop tower on the service desk. One of the customer service reps informed me that the computer he bought today was broken, and he needed a replacement. So I agreed and started toward the tower to take it back. The gentleman stopped me and said he just realized he had forgotten to get his CD out. Before I could say anything, he pulled out a pocket knife and went for it. Luckily, we got him to stop before he did any real damage, and I showed him how to hook it up to a power cord and eject it normally. Never thought I would see somebody try to knife a computer.

Stupid Customers

Stupid Tech Support

April 4, 2007

e’s a silly incident which happened to me when I was trying to renew my account in a local ISP in Malaysia. I was trying to renew my account, and after consulting my computer dealer, I had to do it through the bank. Two days after I sent the money, I checked if my account was rebalanced and renewed. It wasn’t. My account had been terminated once last year — I was not even informed, and I only knew this after a ten minute session with technical support. I wasn’t enthusiastic about seeing another reoccurence, so I sent a message to the ISP, stating, “I reviewed my account but it seemed that it had not been updated yet. Please do it so as it may be an inconvenience if my account is terminated without notice again like the last time.”

It may apparently be a simple request, but the ISP botched it. They thought I was asking them to terminate my account — and send a notice about it. I was given a notice politely telling me that my account would be terminated within three days.

Stupid Tech Support
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