Stupid CoWorkers

I have worked under a few incompetants in my short life, but this one really takes the biscuit. I work at a popular sandwich chain. The owner and the ONE manager are CRAZY about cost-cutting; nothing new here. But they have taken this insanity to the absolute limit.

Apparently this place is in a state of constant turnover. The manager (a self-proclaimed “perfectionist”) hires anyone who shows up to the interview. The guy who started 2 days before me was fired in less than a week for “not smiling enough.” Yikes! People are getting fired and quitting left and right.

On top of that, we are no longer allowed to put anything on the sandwiches. We actually DICE the green peppers to “save money”, so that the peppers resemble a wet, nasty paste. Every time I make a sandwich, customers hover over me, saying “more…more…” The onions are a sick paste, too, and the tomatoes are usually rotten, but we’re not allowed to throw them away.

But the real problem is scheduling. It used to be that 2 people would close together, the shift being 5 to 10:30. Now 2 people are scheduled at 5, but one has to go home at 8:30, and everything MUST be done by then. And guess who gets to go home early? Lucky me, working 10 hours a week.

I almost forgot to mention that the manager never shows up- she watches the cameras from her computer at home. One faces the register, the other faces the prep table. She calls once or twice a nnight to remind us to use less green peppers or to see how we’re doing.

Well, that’s my rant; better go, I’ll be late for my 3 hour shift!”

Stupid Customers

A customer called us (a computer shop) and asked what all they needed to bring in with the computer. I told her that was it. Then about 10 minutes later she pulled up with the monitor and the computer still attached to each other. She said she couldn’t unscrew the monitor from the computer, so she brought both in.

I took a look at it. The built-in video card was hanging on by a thread and sticking out where they tried ripping out the cable without unscrewing it first. She acted surprised when I told her she ruined the motherboard.

Stupid Customers

Once, I had a caller insist I come visit her at home, because she had all kinds of errors on her computer. I took the 25 minute trip and discovered that the “errors” were spam emails that had found their way to her inbox. Essentially she paid me for deleting her junk mail.

Stupid Customers

Customer: “I ran your DSL installation CD, and it broke my computer. It’s restarted, and now its stuck at the Windows XP logo, and it’s been here for a hour before I called you guys.”

Tech Support: “Ok, let’s reboot your computer to see if it will boot up.”

Pause.

Tech Support: “Ok, what happened?”

Customer: “Well, I went to restart it and bumped the mouse, and now it’s asking me to log in.”

Tech Support: “OK, let’s log in, then.”

Customer: “Oh, the installation is still running. Why was my computer stuck at the startup?”

Tech Support: “By chance was the Windows XP logo changing position every couple of seconds?”

Customer: “Yes! It was! Why do you ask?”

The customer had spent an hour and 45 minutes staring at the Windows XP screen saver.