A Dell technician received a call from a customer who was enraged because his computer had told him he was “bad and an invalid”. The tech explained that the computer’s “bad command” and “invalid” responses shouldn’t be taken personally.
Stupid Tech Support
A Dell customer called to say he couldn’t get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the “send” key.
Stupid Customers
At the end of a hard and frustrating shift, a Tech. Support engineer offered this advice to a customer: “I know what the problem is. Take your computer back to the salesman and tell him you want your money back. If he asks why, tell him that you are too stupid to own a computer.”
Stupid Tech Support
Once I went on site to set up a computer for a school. I spend several hours setting up the equipment and configuring all the software and checking the Internet connection. When I left, everything was working perfectly.
The next morning, I got a call from the teacher, saying that the computer wouldn’t turn on. Perplexed, I paid another visit. I sat down at the desk and looked at each component: the scanner was on, the monitor was on, the speakers were powered up, but the screen was blank. I looked under the desk, and, sure enough, none of the lights on the face of the computer were lit. I reached down, pushed the main power button, and the computer immediately came to life and booted up normally.
Me: “Why didn’t you try that?”
Customer: “The light on the brain was on….”
She was pointing to the speakers.