Last week, I installed a computer for a co-worker. It was the very first computer she had ever used. She called me early the next morning and said her monitor was fuzzy looking and wanted to know if she needed to buy an antenna for it.
I told her no, it was cable ready.
Me: “How much RAM do you have?”
Friend: “Not that much; I own an old computer. I guess about 4 gigabytes.”
Me: “Uhuh, and what kind of CPU?”
Friend: “32 megabytes.”
I work in tech support for an ISP. I got a call from one of our more troublesome users. Her computer was having some difficulty connecting, so, since it was a Windows machine, I suggested the most common fix-it, rebooting.
Me: “Have you tried rebooting your computer?”
Customer: “What?! Oh no, you never, EVER, reboot a computer!”
Me: “Ma’am, I can assure you that it’s perfectly safe to–”
Customer: “No! If I went to the president of Milicron (a computer manufacturer) and told him that you said to reboot my machine, he would just laugh at that! You don’t ever reboot a computer!”
Me: “Well, something like that might be reasonable if it were a large server or something, but rebooting your PC won’t cause any–”
Customer: “No! No! No!” (click)