We have an executive assistant here at our company who is just unbearable. She is rude, gossips constantly, and is a busy body who just will not concentrate her efforts on her own life. We have doctors who will call me and ask that I please not tell them that I need to talk to HER. Other people in the office ask how I deal with working so closely with her. Mostly, I have told them that I feel sorry for her, and how it must be rough to be such an unhappy person and lead such a lonely life.
(It was in between Halloween and Christmas and we were changing the promotional aisle and switching stuff out. There was literally nothing in the aisle but folded down cardboard boxes, and signs were up saying “temporary out of order”.)
Customer: “I want to speak to your manager!”
Me: “Okay, is everything alright?”
Customer: “No, I was walking down the aisle with cardboard and I fell. I am blaming you!”
Me: “I didn’t make you walk down the aisle… didn’t you see the sign?”
Customer: “I needed something down that aisle! I am going to have you fired for your rude attitude!”
(I call the manager on the PA system.)
Customer: “You’re going to be in trouble!”
Manager: “What seems to be the problem?”
Customer: “I fell down in the aisle with cardboard boxes. It’s all this kid’s fault.”
Manager: “You shouldn’t have walked down the aisle, then. I suggest you leave before I call the police for harassing one of my employees.”
Customer: *faking she’s in pain* “I don’t believe this! I am going to call the corporate office!”
Manager: “Right after I call the police.” *walks away to “call the police”*
Me: “You got him mad. He is a mean one when he is mad.”
Customer: “Really?”
Me: “Oh yeah!”
Customer: ‘Um… I have to get my cell phone out of the car.” *leaves quickly*
(She never returned.)
I hate my job. I work in a small office within the confines of a major univeristy in the Midwest. This is the most high-school office I have ever worked in. One of the maain characters I’ll call the head cheerleader because that what she reminds me of is a high school cheerleader that is so nice to everyones face and then totally stabs them in the back. The next central character is my boss who I’ll classify as the head cheerleaders best-friend or lackey. Between these two entire hierarchy of this office is run like a high school society. Then you have all the little underlings who came into the company with the head-cheerleader type. These are her girls and they can do no wrong, ever.
(I’ve just finished setting up this individual’s service call to get a technician out to his house. I flub a few words, because it’s 2 in the morning.)
Me: “So the technician will be out sometime between 8 and 6 pm next Tuesday, then.”
Customer: “Is this call center located in The United States of America?”
Me: “Actually, we’re outsourced. I’m in Canada.”
Customer: “BECAUSE IN THE UNITED STATES OF AMERICA, 6 COMES BEFORE 8 YOU STUPID F**K. BE HAPPY THAT I DON’T DISCONNECT MY SERVICE FOR SOMETHING LIKE THIS, YOU G***D**N FOREIGNER!”
Me: “…thank you for calling, have a great day!”
Customer: *hangs up*