Actual stories provided by travel agents

1. I had someone ask for an aisle seat so that their hair wouldn’t get messed up by being near the window.

2. A client called in inquiring about a package to Hawaii. After going over all the cost information, she asked, “Would it be cheaper to fly to California and then take the train to Hawaii?”

3. I got a call from a woman who wanted to go to Capetown. I started to explain the length of the flight and the passport information when she interrupted me with “I’m not trying to make you look stupid, but Cape Town is in Massachusetts.” Without trying to make her look like the stupid one, I calmly explained, “Cape Cod is in Massachusetts, Capetown is in Africa.” Her response was “click.”