Tech Support: “How may I help you today, sir?”
Customer: “Hello…hey, er…I think I’ve got the wrong software installed in my computer.”
Tech Support: “Why is that, sir?”
Customer: “I bought this minitower system from you, and it came loaded with software called the ‘XYZ Desktop’.”
Tech Support: “Yes…?”
Customer: “Shouldn’t it be called the ‘XYZ Minitower’? I OBVIOUSLY have the wrong software installed in this computer.”