Here’s a story where some degree of fault lies on both sides. I was at my local Walmart, walking through the electronics section like I often do. A young couple was looking at a computer, assisted by a salesperson. I overheard the following conversation:
Salesman: “You should really get the full package, with the new monitor and the other accessories.”
Husband: “But we already have a monitor and keyboard from our old computer.”
Salesman: “You should still get the package, because it comes with a faster keyboard.”
The couple conversed for a moment.
Husband: “Can we put it on layaway and make payments on it?”