I work in a call center for a large cell phone company that sells PDAs with phone functionality. I got a call from a customer who said her stylus had broken. I offered to transfer her to customer care, where they could order her out a pack of styluses. She said no, the phone had gotten “messed up.” I asked what was wrong with it, and she said that when the stylus had broken, she’d tried to superglue it back together, then put it back in the slot before the glue had dried, and it got stuck in the phone. So she tried to take it out with a hammer and chisel.
