Me: “How can I help you?”
Caller: “Is this a joke?”
Me: “Pardon me?”
Caller: “Your company just did some landscaping for us and the dirt that you put in is dirty.”
Me: “I’m sorry?”
Caller: “The dirt is dirty.”
Me: “Is there trash or rocks in the dirt?”
Caller: “No, the dirt is just really dirty.”
Me: “So you want us to come out and replace the dirty dirt with clean dirt?”
Caller: “Yes, and I need it done as soon as possible. I don’t want it to make the rest of my dirt dirty too.”