Customer: “My computer won’t work. You guys must have broken it when you installed the modem.”

Tech Support: “What happens when you turn it on?”

Customer: “It won’t turn on anymore!!!!!”

Tech Support: “So you don’t see any lights or hear any noise?”

Customer: “I’m telling you it WON’T TURN ON.”

Tech Support: “Is it plugged in?

Customer: “OF COURSE it’s plugged in, you MORON!”

Tech Support: “When you push the power button it–”

Customer: “Power button? This computer doesn’t have a power button.”

Tech Support: “Sir, all computers have power buttons. Look at the front of the case, find the word ‘power,’ and push the button.”

Customer: “YOU FIXED IT!! Thanks!!!!”