Stupid Tech Support

Student: “Hey, how do I lodge in to Hotmail?”

Me: “You’ve got to type in your username and password in those fields that say ‘username’ and ‘password’.”

Student: “I don’t have one of those.”

Me: “You need one to log in to Hotmail.”

Student: “It’s ‘LODGE’ in.”

Me: “The term is ‘log in,’ and you can’t log in without a username and password. I can help you create one if you’d like.”

Student: “Um, excuse me, but I THINK I know what I’m talking about. It’s LODGE in, and I don’t want a username and password, I just want to get some email!”

I just went back to working after that, and he left complaining about how “crappy” the computers in the lab were, after trying to “lodge in” for ten more minutes.

Stupid Tech Support

I had a job at my local school board doing on-site technical support. We had just recently replaced all the Macintosh machines with Windows NT machines. While showing one of the secretaries the Windows environment, she asked where all of her icons were. I pointed to the two columns of icons on the left side of her screen.

Her: “Yes, but on my Mac they were all over here on the right.”

Me: “Well, by default, Windows arranges the columns on the left side.”

Her: “But I’m right handed!”

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Stupid Tech Support

Tech Support: “What kind of Mac do you have?”

Customer: “It’s the kind that sits on my desk…not one of the newer ones.”

Stupid Tech Support

Tech Support: “Is there an asterisk to the left of the discount field?”

Customer: “Nope, just a ‘squishy bug’.” (her name for an asterisk)