This is an actual trouble ticket as entered in our system at work…
*** PHONE LOG MM/DD/YYYY 09:07:14 AM ***
Called in by XXX XXXXXXXXX Ext ????
Somehow he downloaded a Smiley face task bar and now cannot get rid of it. He needs to send out nasty mail and it is adding the smiley faces to all the e-mails
Tech Support: “Where in the building is your printer located?”
Customer: “Middle of my desk.”
Tech Support: “If I have to give someone directions, where do I tell them to go?”
Customer: “In the middle of my desk where I work.”
I worked as a technician for a company that sold computers. One time a woman was having trouble turning on her computer. I stopped by her house and quickly discovered the problem. She had gotten into the habit of turning the computer on by first pressing the power switch on the computer, then the power switch on the monitor. But somehow, they had gotten out of sync, so when the computer was on, the monitor was off, or vice versa. So no matter how many times she flipped both switches, the computer just wouldn’t seem to work.
I am the tech consultant for a computer repair company, but we also sell computers. Once, I had a teen walk in and say he wanted a gaming PC. I asked what kind of games he wanted to play.
Him: “Maybe I could get an Apple II to play Halo — that’s going to be about $20, right?”
I laughed and said that an Apple II wasn’t going to cut it and that a PC that Halo could run on would run about $600. It wasn’t what he wanted to hear.
Him: “Ok, how about a 50 megabyte hard drive, to make my other computer run faster?”