I asked a customer to send over a screenshot of the bug he was trying to explain to me.
I received a fax of the screenshot.
The customer had made the screenshot, printed it out and then faxed it in to me….
I mean WTF ….email dude, email
I asked a customer to send over a screenshot of the bug he was trying to explain to me.
I received a fax of the screenshot.
The customer had made the screenshot, printed it out and then faxed it in to me….
I mean WTF ….email dude, email
CoWorker: “Can I help you?”
Customer: “What is ’20:00′?”
CoWorker: “20:00 means 8 pm.”
Customer: “Oh. You should put the times in English.”
Customer: “Hi, I need you to fax something for me.”
Me: “Okay, we actually have a self-serve fax machine right over here.”
(I point to it as I walk over to it from my side of the counter.)
Customer: “But I don’t know how to fax.”
Me: “That’s okay. I’ll show you.”
Customer: “But I’ve never used one of those before.”
Me: “That’s why I’m going to show you how to use it.”
Customer: “No, I can’t, I’m not good with computers.”
Me: “Then you’re in luck: this isn’t a computer. It’s actually just like using a telephone.”
Customer: “Here, you just do it for me.”
Me: “I actually can’t, due to our privacy policy, but I will walk you through it.”
Customer: “But I don’t know how to use it!”
Me: “That’s why I said I would show you…”
——-
Funny photos and tshirts are at Awzim.com
Me: Ma’am, do you have a firewall?
Clueless caller: Yes, the chimney is to my left.
Me: No, no.. On your computer, is there a firewall?
Clueless: The computer is against a wall..
Me: Um. Oh, I know, do you have McAfee?
Clueless caller, excitedly: Yeah, yeah, I have that!
Me: Okay. Well, that’s a firewall.