* Me: “Right-click on ‘My Computer’ and choose ‘Properties’.”
* Customer: “I don’t see Properties.”
* Me: “What do you see?”
* Customer: “I see hard disk drives, devices with removable storage–”
* Me: “Ok, you left-clicked; you need to right-click on ‘My Computer’.”
This went on for a few minutes; finally, she got frustrated and said:
* Customer: “I AM USING MY RIGHT HAND!!!”
Thank heaven for the mute button.