* Help Desk: “How can I help you?”
* Employee: “I need my left-handed mouse.”
* Help Desk: “I’m sorry, we don’t have special mice for left or right hands.”
* Employee: “The mouse at the old building was left-handed, and I need one of those.”
After much discussion, a technician was sent out to the employee’s cubicle. Upon his return….
* Help Desk: “Did you fix her issue?”
* Technician: “Yeah.”
* Help Desk: “What was it?”
* Technician: “I took out the mouseball, rotated it 180 degrees, and put it back in. It made her happy.”