Nurses are typically highly educated, smart people. However, many of them are clueless when it comes to using a computer.
The best call I got went something like this:
Nurse: My computer won’t work.
Me: Ok, what’s going on with it?
Nurse: The screen is black.
Me: Alright. Is the green light visible on the computer?
Nurse: I don’t see one.
Me: Press the power button and let’s see if anything comes up.
Nurse: Hey! That fixed it. It’s normally on when I get here for my shift