A call to the technical support line for a cell phone company:
Customer: “The numbers on my caller ID are going blurry!”
Tech Support: “Sir, I think you might just need a new battery.”
Customer: “Well, can you tell me how to change it?”
Tech Support: “Excuse me?”
Customer: “How am I supposed to change this battery?”
Tech Support: “Sir, all you need to do is replace the battery. It’s not that hard.”
Customer: “Can you send out a repairman to do it for me?”
What? He had to be kidding.
Tech Support: “We normally don’t send out repairmen to change batteries.”
Customer: “What? I can’t change this battery by myself!”
After a few more minutes of angry yelling on his part that we would not be sending a repairman to go change the battery for him, he got on the phone with supervisor and demanded I be fired.
Needless to say, I wasn’t.