Customer: “Your sound card is defective and I want a new one.”
Tech Support: “What seems to be the problem?”
Customer: “The balance is backwards. The left channel is coming out of the right speaker and the right channel is coming out the left. It’s defective.
Tech Support: “You can solve the problem by moving the left speaker the right side of the machine and vice versa.”
Customer: (sputter) (click)
Tech Support: (snicker)