As a computer monitor at a university, students typically have fairly stupid questions, but rarely do the monitors though. Just this morning a monitor was unable to print to the color printer, which is not unusual considering the state our computer lab is in. However, the head monitor was asked to look into it. He was unable to determine the cause of the malfunctioning printer and waited on a full-time support person to come to the rescue. This person arrived and immediately lifted up the printer to discover the cable had been disconnected. Just goes to show you how even people who provide help need help.